At wg87, we believe online entertainment should be a fun and fully controlled experience. We provide a range of tools and resources to help every member stay in control, enjoying games wisely and responsibly.
Responsible gaming means you enjoy betting and casino gaming as a form of entertainment — not as a source of income or a way to escape from problems. wg87 takes our commitment seriously to ensure this platform remains a safe and enjoyable space for all members in Malaysia.
Gambling and betting are legal and entertaining activities when done responsibly. Problems arise when a person begins relying on gaming as a solution to financial or emotional stress, or when time and money limits start to be ignored. This is where wg87 steps in with a range of tools designed specifically to help you stay in control.
As a platform trusted by hundreds of thousands of members in Malaysia, wg87 doesn't just offer quality games — we also ensure every member has easy access to self-protection tools, useful information, and the support they need at any time.
There are a few simple principles we encourage every member to embrace before and during play:
All wg87 responsible gaming tools are available directly in your account settings and can be activated at any time at no charge. To access these tools, log in to your account, go to "Account Settings" and select the "Responsible Gaming" tab.
Limit changes you set will take effect immediately when the new limit is lower than the existing one. For requests to increase a limit, a 7-day waiting period applies as an additional safeguard to ensure the decision is made deliberately and not impulsively.
Identifying gambling problems at an early stage is the most important step toward getting help in time. Here are some signs that may indicate your gaming habits are becoming unhealthy:
If you identify with any of the situations above, please reach out to the wg87 support team via live chat or consider activating a temporary self-exclusion to give yourself the space you need.
Take a moment to answer the questions below honestly. This is not an official assessment, but it can give you an early indication of your gaming habits. If you answer "Yes" to three or more of these questions, we encourage you to speak with our support team or seek professional help.
Do you play longer than you planned?
Do you feel the need to increase your wagering amount to feel excited?
Have you ever lied about how much you have spent?
Do you play to escape personal problems?
Do losses in games make you feel anxious or unsettled?
Have you ever borrowed money to continue playing?
The wg87 support team is available to assist you 24 hours a day, 7 days a week. You can reach us via live chat within the platform to discuss matters confidentially.
Login & Contact UsAll these tools are free, easy to use, and take effect immediately to help you stay in control
Set a daily, weekly, or monthly deposit limit to ensure you do not exceed your planned entertainment budget. This limit takes effect immediately and can be lowered at any time.
Free ImmediatelySet the maximum loss amount you are comfortable with per day, week, or month. Once this limit is reached, the system will automatically prevent you from continuing to place bets.
Free AutomaticSet a time limit for each of your gaming sessions. The platform will send a reminder when your time is almost up, and the session will end automatically once the limit is reached.
Free ReminderNeed a short break? Activate the game break feature for 24 hours, 72 hours, or 7 days. During this period, your account remains active but you will not be able to place any bets.
Free TemporaryChoose to fully self-exclude for 30 days, 90 days, 180 days, 1 year, or permanently. During this period, your account will be suspended and you will not be able to re-register.
Protected ImmediatelyChoose to opt out of receiving any emails, notifications, or promotional offers from wg87. This helps reduce the temptation to play impulsively based on promotions received.
Free ImmediatelyActivating responsible gaming tools at wg87 only takes a few minutes. Follow these simple steps:
Use your account credentials to log in via the wg87 website or mobile app.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
All self-protection tools are clearly listed in this tab. Select the tool you wish to activate.
Enter the desired limit value or duration according to your needs. All changes will be saved automatically.
Review your selection and confirm. A confirmation email will be sent to your registered email address.
Recognise the early warning signs before things become more serious:
Using money meant for bills, food, or other essential needs to fund your gaming is a serious warning sign that requires immediate action.
Continuing to play despite intending to stop, or spending more time gaming than on other activities in daily life.
Setting aside time with family, friends, or work responsibilities in favour of online gaming is a sign that deserves serious attention.
Feeling anxious, restless, or stressed when unable to play, or having a mood that is heavily dependent on gaming outcomes.
Lying or hiding your gaming habits from loved ones is a clear sign that you yourself sense something is not right.
Answers to the most frequently asked questions by wg87 members